Delivery Information


Receive your wedding or engagement ring box when you need it, without Customs or duty fees


STANDARD SHIPPING

Receive your custom ring box in 10-15 working days
All of our custom made jewelry boxes are shipped with the standard AIRMAIL postage unless otherwise specified at the time of ordering. Standard shipping takes 10-15 working days to reach most destinations. In Australia and New Zealand, standard shipping can take as few as 6-8 working days. Standard shipping is not trackable.

ECONOMY SHIPPING

Receive your custom ring box in 5-8 working days
This method for shipping custom jewelry gift boxes takes between 5-8 working days. This service is usually delivered by your local postal service and can be tracked. If you prefer this shipping option, you must select it during checkout.

EXPRESS SHIPPING

Receive your custom ring box in 2-4 working days
If you need your box right away, this is the service for you. Express shipping is carried out by DHL and will get your engagement or wedding ring box or other premium gift packaging to you in 2-4 working days. If you prefer this shipping option, you must select it during checkout.

We’ll refund your customs clearance fees
(retail customers only)


On very rare occasions, the Customs office of your country may intercept your parcel and declare an inspection fee, which may hold up the delivery of your custom ring box. If this happens, you will be notified by the Customs office, and you won’t receive your parcel until the fee has been paid. After you pay the fee, contact us with proof of payment or your Customs invoice for a full refund.

We’ll refund any duty fee on your parcel
(retail customers only)


Some countries will impose their local tax on your parcel. This does not occur often, but your parcel can be held until the tax has been paid. After you pay the fee, contact us with proof of payment or your Customs invoice for a full refund.

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